Terms and Conditions
Welcome to Digi9Hub! We are delighted to offer you a wide range of digital products at affordable prices. However, before making a purchase, we request you to carefully read our Terms and Conditions. These guidelines help us maintain transparency and ensure a smooth experience for all our customers.
Understanding Our No-Refund Policy
Digi9Hub provides digital products that are instantly accessible after purchase. Since these are non-tangible goods, they cannot be returned, and we do not offer refunds under any circumstances. We strongly encourage all our customers to carefully review product descriptions and details before proceeding with a purchase. Once a product is bought, the transaction is final and non-reversible.
Product Usage & Support Policy
Our platform offers GPL-licensed digital products, which means that they do not come with official support from the original developers. While we ensure that our products are genuine and functional, we do not take responsibility for any technical difficulties you may encounter. It is entirely your responsibility to understand how to use the product. If you are unfamiliar with GPL-licensed products, we advise you to do some research before purchasing.
Pricing Adjustments & Policy Updates
To maintain competitive pricing and keep our platform running smoothly, we reserve the right to modify product prices at any time without prior notice. A product you see at a certain price today may be available at a different price tomorrow. These adjustments are necessary to accommodate market fluctuations and platform maintenance.
Respectful Communication & Account Termination
We believe in maintaining a polite and professional environment for all our users. While we are always happy to assist you, we expect mutual respect in communication.
- If a customer uses abusive, rude, or offensive language while interacting with our support team, we reserve the right to terminate their order immediately without issuing any refund, even if the issue was caused by a product fault.
- Our support team is dedicated to helping customers, and we appreciate patience while addressing queries. Any aggressive or harsh behavior will result in discontinued support and blocked interactions.
- Our support is available only through messages. We do not offer phone support due to a high volume of customer inquiries. Please do not request a phone call, as we prioritize handling all queries fairly and efficiently.
Contact & Further Assistance
If you have any concerns or require assistance, you can reach out to us via:
Email: support@digi9hub.com
Telegram Channel & Chat Support
By making a purchase on Digi9Hub, you acknowledge and agree to our Terms and Conditions. These policies ensure that all users have a fair, transparent, and secure shopping experience.
For more details, visit Digi9Hub.com.